Privacy Policy
Effective Date: September 1st, 2026 | Last Updated: September 1st, 2026
Cole Creative Marketing ("we," "us," or "our") operates www.colecreativemarketing.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or submit information through our contact/inquiry forms.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
a) Information You Provide Directly
When you fill out a form on our Site, we may collect:
• Name
• Email address
• Phone number
• Company name
• Any other information you choose to include in the form
Please do not submit sensitive personal information (such as financial account numbers, government identification numbers, or health information) through our forms unless specifically requested and necessary to provide our services. We are not responsible for sensitive information you choose to submit outside of what we request.
b) Information Collected Automatically
When you visit our Site, we (and third-party tools like Google Analytics) may automatically collect:
• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Referring website/source
• Approximate geographic location (city/region level)
• Demographic information (e.g., age range, gender, and general interests), if enabled through analytics features such as Google Analytics Demographics and Interest Reports or Squarespace Analytics
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including Google Analytics, to understand how visitors use our Site and to improve our content and services.
What is Google Analytics?
Google Analytics is a web analytics service provided by Google that uses cookies to collect standard internet log information and visitor behavior information in an anonymous/pseudonymous form. This helps us understand traffic patterns, popular pages, and overall Site performance.
Demographics and Interest Data
If enabled, Google Analytics' Demographics and Interest Reports (powered by Google Signals) may provide us with aggregated, non-identifying information about visitors' age range, gender, and interests, based on data Google collects across its own services. This data is provided in aggregate form and is not used by us to identify individual visitors.
Cookie Consent
When you first visit our Site, you will be shown a cookie consent banner. You can:
• Accept all cookies, including analytics cookies
• Reject non-essential cookies (analytics will not run)
• Manage preferences to customize which categories of cookies are enabled
You may change your cookie preferences at any time by [link to cookie settings / re-open the banner].
Types of Cookies We Use
Category Purpose Can You Opt Out?
Strictly Necessary Required for basic Site functionality No
Analytics (Google Analytics) Tracks visitor behavior and Site performance Yes
For more information on how Google uses data from sites that use its services, visit: https://policies.google.com/technologies/partner-sites
You can also opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
3. Website Hosting, Domain Registration & Squarespace
Our Site is built and hosted on Squarespace, and our domain is also registered through Squarespace. Because Squarespace operates the underlying platform, it independently collects certain technical information (such as server logs and IP addresses) necessary to host and deliver our Site to you, separate from the tools we choose to add (like Google Analytics).
Squarespace's Built-In Analytics
Squarespace provides its own native analytics dashboard, which may collect visitor and traffic data through its own cookies and tracking technologies, independent of Google Analytics. This may include information about page views, visitor locations, referral sources, and device types.
Squarespace's Own Cookies
Squarespace may set cookies required for basic site functionality (e.g., shopping cart features, security, and site performance) as well as additional cookies depending on the features we use. These are governed by Squarespace's own Cookie Policy.
Domain Registration
Because our domain is registered through Squarespace, certain domain registration data may also be collected and processed by Squarespace as our domain registrar, subject to ICANN requirements and Squarespace's own privacy practices.
For more information on how Squarespace collects and uses data as our hosting and domain provider, see:
• Squarespace Privacy Policy: squarespace.com/privacy
• Squarespace Cookie Policy: squarespace.com/privacy/cookies
4. How We Use Your Information
We use collected information to:
• Respond to inquiries submitted through our contact form
• Improve our Site's content, layout, and user experience
• Understand aggregate visitor trends and traffic sources
• Communicate with you about our services (if you've opted in) — see Section 5 for how to opt out
• Comply with legal obligations
We do not sell your personal information.
5. Marketing Communications & Opt-Out
If you opt in to receive newsletters, promotional emails, or other marketing communications from us, you may unsubscribe at any time by clicking the “unsubscribe” link included in any marketing email, or by contacting us directly at [insert contact email]. Opting out of marketing communications will not affect our ability to respond to service-related inquiries you submit.
6. Artificial Intelligence (AI) Usage
Cole Creative Marketing may use artificial intelligence (AI) tools — including generative AI platforms — to assist with tasks such as drafting content, generating reports, analyzing marketing data, and improving our internal workflows.
• We do not knowingly submit sensitive personal information (such as financial, health, or government identification data) to AI tools.
• Information submitted through our forms may be reviewed or summarized with the assistance of AI tools as part of how we manage and respond to inquiries.
• AI-generated content and outputs may be reviewed or edited by our team before use and are not guaranteed to be error-free.
• We do not use AI tools to make automated decisions about you that would produce legal or similarly significant effects.
If you have questions about our use of AI, please contact us using the information in Section 14 (Contact Us).
7. Testimonials, Case Studies & Client Information
From time to time, we may showcase client names, logos, project results, testimonials, or quotes on our Site or in marketing materials as case studies or examples of our work. We only do so with the client's prior consent, which is typically obtained separately (e.g., through a client agreement, testimonial release, or direct written permission). If you are a client and wish to have your information removed from such materials, please contact us at info@colecreativemarketing.com.
8. How We Share Your Information
We may share information with:
• Service providers who help us operate the Site, including Squarespace (our website hosting, domain registration, and native analytics provider), Google Analytics (for supplemental site analytics), and email service providers
• Legal authorities, if required by law or to protect our rights
We do not share your personal information with third parties for their own marketing purposes without your consent.
9. Data Retention
We retain form submission data for as long as necessary to respond to your inquiry and for legitimate business record-keeping. As a general practice, we retain inquiry and contact form data for up to twenty-four (24) months from your last interaction with us, unless a longer period is required to comply with legal obligations, resolve disputes, or enforce our agreements, or unless you request deletion sooner.
10. Your Privacy Rights
Depending on your location, you may have the right to:
• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of the sale or sharing of personal information (we do not sell data)
• Withdraw consent for analytics cookies at any time
California Residents (CCPA/CPRA): You have the right to know what personal information is collected, request deletion, and opt out of sale/sharing of data.
EU/UK Residents (GDPR): You have the right to access, rectify, erase, restrict processing, and data portability, and to lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at info@colecreativemarketing.com.
11. Children's Privacy
Our Site is not directed to children under 16, and we do not knowingly collect personal information from children.
12. Data Security
We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is 100% secure.
In the event of a data breach affecting your personal information, we will notify affected individuals and any applicable regulatory authorities as required by law, and take reasonable steps to investigate and address the breach.
13. Changes to This Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top will reflect the most recent changes. Continued use of the Site after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Cole Creative Marketing
info@colecreativemarketing.com
480-318-2248